Client / Context: Online compliance training for healthcare professionals in European offices handling patient information.
Role: Instructional Designer – full-cycle program design.
Duration: ~45–60 minutes
Canva, Zoom, Mentimeter, Kahoot/Google Forms.
Format: Online Webinar (interactive presentation in Canva)
Target Audience: Healthcare professionals and administrative staff in Europe handling patient data.
To ensure employees understand HIPAA requirements, recognize risks of non-compliance, and apply secure data handling practices in daily workflows.
Storytelling and real-life case studies combined with live polls and Q&A for high engagement and immediate workplace application.
| Training Intake Form | |
|---|---|
| Audience | Nurses, administrative staff, junior doctors (~500-700 employees in Europe). |
| Desired Behavior | Maintain confidentiality, recognize regulations, secure storage, prompt reporting. |
| Knowledge Gap | Key HIPAA principles, procedures for reporting breaches, practical compliant vs non-compliant behavior. |
| Success Metrics | Participation, quiz results, and discussion responses during scenario-based exercises. |
| Logistics | Online delivery via webinar to accommodate multiple regions; recordings for on-demand review. |
| Block | Topics | Learning Outcome | Activities |
|---|---|---|---|
| 1. HIPAA Basics | PHI definition, 4 HIPAA Rules. | Define PHI and recall main rules. | Live poll, group reflections. |
| 2. Risks & Mistakes | Common mistakes, breach cases. | Recognize risks and causes of violations. | Chat discussion, case review. |
| 3. Best Practices | Practical scenarios (phone, social media). | Apply practices to real-life situations. | Role play, live polls. |
| 4. Consequences | Civil fines, criminal penalties, wrap-up. | Summarize key rules and penalties. | Knowledge check (Mentimeter), Q&A. |
| Slide | Content Focus | Interactive Element | Speaker Key Points |
|---|---|---|---|
| 1-3 | Introduction & "Why it Matters" | Icebreaker poll: "What comes to mind?" | Breaches cost $10M+; most are due to human error, not hackers. |
| 4-5 | What is PHI? | Quiz: "PHI or Not?" (Mentimeter) | PHI includes 18 identifiers (MRI, phone, appointment dates). |
| 10-11 | Real-life Scenarios | Case: Request from "Patient's Brother" | Verification of authorization is mandatory, even for family members. |
| 12 | Consequences | Discussion: "Which impact is biggest?" | Covers fines ($100-$50k), jail time, and license loss. |
| 14-16 | Wrap-up & Takeaways | Chat prompt: "Share 1 takeaway." | Lock, encrypt, verify, and report. HIPAA is a shared responsibility. |